Beware of Scams | Premium RJ45 Couplers - Enhance Network Performance

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Beware of Scams | Advanced Ethernet Connectivity Solutions from Taiwan - HCI Products

HCI, established in 1975 and based in Taiwan, specializes in manufacturing high-quality ethernet connectivity solutions. Their product range includes keystone jacks, patch panels, patch cords, modular plugs, and RJ45 couplers. Renowned for their innovation and reliability, HCI's products are certified under IEC-60512-99-002 for 802.3bt 100W 4PPoE and hold various certifications from UL, 3P, and ETL. HCI continues to support global telecommunication projects with advanced networking solutions.

HCI emphasizes high-quality manufacturing and exceptional customer service, ensuring robust performance and durability across all their products. Their commitment to quality and client satisfaction makes them a trusted partner in the telecommunications industry worldwide.

HCI has been offering customers ethernet connectivity solutions since 1975, both with advanced technology and 48 years of experience, HCI ensures each customer's demands are met.

Beware of Scams

HCI-Keystone-Jack-Coupler-Patch-Panel-Beware-of-Scams

No banking information has changed.

We have been made aware of individuals and organizations falsely pretending to communicate on behalf of or to be affiliated with HSING CHAU INDUSTRIAL CO., LTD. - hereafter referred to as HCI. In most cases, e-mails are sent regarding to business transaction and payment to HCI.

Please be wary these e-mails often look legitimate and will include details of the payment, including order information, payment method, and new bank account. They usually require the transfer of money for account payable or business payments to a false bank account.

These communications are fraudulent and do not originate from HCI. HCI does not change to any new bank account recently. For HCI customers, please stay with the HCI bank information in your past transaction record which was confirmed safe receipt.

For business communications, all HCI staff are using company e-mail from HCI official e-mail account: "@mail.hci.com.tw". Please beware of any slight differences on the e-mail address of your received e-mails.

Warning signs that may indicate fraud

There are a number of signs you need to watch out for that may indicate fraudulent communication activity. These often include the following:

1. The use of e-mail address is similar but wrong
2. Unfamiliar with the usual business status about your on-going project with HCI
3. Requesting payment to a new bank account details at any stage of the process

Contact HCI to verify possible fraud

You can always contact HCI with alternative contact method to verify if there is a fraud. HCI offers many contact methods for you to verify possible fraud with your HCI service personnel as below:

1. HCI company general e-mail address: hci@hci.com.tw
2. "Contact Us" service form in any part of HCI official website
3. Phone call: +886-2-8797-1111

Insisting on urgency

If you believe that you have received a fraudulent payment communication, please contact with HCI company general e-mail address: hci@hci.com.tw or leaving the message at below and contact your local law enforcement authorities and provide them with all information you may have (email addresses, phone/fax details, etc., copies of emails/letters, etc.)