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Located in Taiwan since 1975, HSING CHAU INDUSTRIAL CO., LTD. is a manufacturer of wireless networking components for network installation and maintenance. Their main network infrastructure and connectivity solutions include, keystone jacks, patch panels, patch cords, modular connectors, RJ45 couplers, wall outlets and faceplates, twisted pair cables, and USB couplers supporting advanced 802.3bt 100W 4PPoE, certified under IEC-60512-99-002, ideal for wholesale buyers who require the latest networking technology.

Enhance your network with HCI's world-class B2B solutions. Our U.S.-certified and patented Keystone Jacks, Patch Panels, and Patch Cords ensure superior quality. Ideal for global business buyers, our Taiwan-made RJ45 couplers and twisted pair cables offer unmatched reliability and performance for bulk purchases. HCI offers unmatched performance in networking hardware. Improve your business connectivity with our trusted, high-quality products.

HCI has been offering customers ETL certified patch panels since 1975, both with advanced technology and 48 years of experience, HCI ensures each customer's demands are met.

Beware of Scams

HCI-Keystone-Jack-Coupler-Patch-Panel-Beware-of-Scams

No banking information has changed.

We have been made aware of individuals and organizations falsely pretending to communicate on behalf of or to be affiliated with HSING CHAU INDUSTRIAL CO., LTD. - hereafter referred to as HCI. In most cases, e-mails are sent regarding to business transaction and payment to HCI.

Please be wary these e-mails often look legitimate and will include details of the payment, including order information, payment method, and new bank account. They usually require the transfer of money for account payable or business payments to a false bank account.

These communications are fraudulent and do not originate from HCI. HCI does not change to any new bank account recently. For HCI customers, please stay with the HCI bank information in your past transaction record which was confirmed safe receipt.

For business communications, all HCI staff are using company e-mail from HCI official e-mail account: "@mail.hci.com.tw". Please beware of any slight differences on the e-mail address of your received e-mails.

Warning signs that may indicate fraud

There are a number of signs you need to watch out for that may indicate fraudulent communication activity. These often include the following:

1. The use of e-mail address is similar but wrong
2. Unfamiliar with the usual business status about your on-going project with HCI
3. Requesting payment to a new bank account details at any stage of the process

Contact HCI to verify possible fraud

You can always contact HCI with alternative contact method to verify if there is a fraud. HCI offers many contact methods for you to verify possible fraud with your HCI service personnel as below:

1. HCI company general e-mail address: hci@hci.com.tw
2. "Contact Us" service form in any part of HCI official website
3. Phone call: +886-2-8797-1111

Insisting on urgency

If you believe that you have received a fraudulent payment communication, please contact with HCI company general e-mail address: hci@hci.com.tw or leaving the message at below and contact your local law enforcement authorities and provide them with all information you may have (email addresses, phone/fax details, etc., copies of emails/letters, etc.)